At Golden Bear Swim Adventure, we are committed to protecting your privacy. We collect and use your personal information to provide you with the best possible booking experience and to manage our swim school effectively.
What Personal Data We Collect:
We may collect the following types of personal data when you use our booking site:
Contact Information: Your name, email address, phone number, and postal address.
Account Information: If you create an account, your username and password will be required.
Booking Information: Details about your swim lessons, including participant names, ages, skill levels, dates, and times.
Payment Information: Credit card details or other payment information necessary to process your booking (please note this is usually processed through a secure third-party payment gateway, and we may not store your full credit card number directly).
Device and Usage Information: This includes information about your device, browser type, IP address, and how you interact with our website.
Health Information (Optional): You may provide information about allergies or medical conditions relevant to participating in swim lessons.
How We Use Your Data:
We use your personal data for the following purposes:
To Process Your Bookings: To confirm, manage, and communicate with you about your swim lesson bookings.
To Provide Customer Support: To respond to your inquiries and requests and provide assistance.
To Improve Our Services: To analyze website usage and booking trends to enhance our website, services, and curriculum.
To Send Important Updates: To inform you about schedule changes, class cancellations, safety information, and other relevant updates related to your bookings.
For Marketing Purposes (with your consent): Send promotional emails or newsletters about our programs and special offers. You will have the option to opt out of these communications at any time.
To Ensure Safety and Security: To monitor and improve the safety and security of our facilities and programs.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Sharing Your Personal Data:
We may share your personal data with the following categories of recipients:
Service Providers: Third-party vendors who assist us with website hosting, payment processing, email communication, and other services necessary for our operations. We ensure these providers have appropriate data protection measures in place.
Our Instructors: Your booking information and relevant details will be shared with the instructors assigned to your classes.
Legal Authorities: We may disclose your personal data to law enforcement agencies or other governmental bodies if required by law or legal process.
Your Rights Under California Law:
As a California resident, you have certain rights regarding your personal data, including:
The Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you, the sources of the data, the purposes for collecting it, and the categories of third parties with whom we share it.
The Right to Delete: You can request that we delete your data, subject to certain exceptions.
The Right to Opt-Out of Sale or Sharing: While we do not currently “sell” your data in the traditional sense, you have the right to opt out of the “sharing” of your data for cross-context behavioral advertising purposes.
The Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights:
To exercise any of your California privacy rights, please get in touch with us at:
Email:
By proceeding with your booking, you acknowledge that you have read and understood this Personal Data Collection and Usage Consent message and agree to collect, use, and share your personal data as described herein.